SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys ®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered
Bold360 by @LogMeIn delivers groundbreaking intelligence with being part of the LogMeIn family, today we're announcing Bold360's acquisition by Genesys.
The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. By uniting Bold360's complementary capabilities with the Genesys AI and data platform and partner ecosystem, Genesys will enable companies to deliver experiences that are fluid, context-based and The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Chosen by the largest businesses in the world and recognized by industry analysts, Bold360 is known for its leading digital capabilities, including its conversational AI, dynamic knowledge base and intuitive agent experience. Bold360 will join the Genesys Digital business unit led by Barry O'Sullivan, Genesys’ Executive Vice President and General Manager. The acquisition is expected to build on the company's momentum in the market that includes exceptional cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal Upon close, Bold360 will join the Genesys Digital and AI business unit led by Barry O'Sullivan, Genesys executive vice president and general manager.The acquisition is expected to build on the company's momentum in the market, with record-setting cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal year 2021. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.
Chosen by the largest businesses in the world and… With Bold360, Genesys will accelerate its vision for Experience as a Service, reimagining how empathy can inextricably link marketing, sales and service experiences for customers. Genesys®, a global leader in cloud customer experience and contact centre solutions, has announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. 2021-03-16 · Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service 2021-03-16 · The call center provider is hoping Bold360, which sells AI-based tools catered to customer service agents, will help in its quest to provide more digital products to clients. Terms of the deal were not disclosed, but Genesys said it will be the second-largest purchase for the company, behind its $1.4 billion deal to buy Interactive Intelligence in 2016.
2021-03-16 · With Bold360, Genesys will accelerate its vision for Experience as a Service, reimagining how empathy can inextricably link marketing, sales and service experiences for customers.
Genesys heeft de intentie om Bold360 over te nemen. Dit is een toonaangevende speler op het gebied van door kunstmatige intelligentie (AI) ondersteunde digitale ervaringen en digitale klantenservice.
Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed
The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. 2021-03-17 · With Bold360, Genesys will accelerate its vision for Experience as a Service, reimagining how empathy can inextricably link marketing, sales and service experiences for customers. Experience as a Service makes it possible for companies to listen, understand and predict customer behaviour before they act to deliver more effective and empathetic customer experiences. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators Not sure if Bold360, or Genesys Cloud is the better choice for your needs?
16 maart 2021 Bold360 zal naar verwachting dienen als een strategische toevoeging aan Genesys', reageert Ken Archer SVP Worldwide Channels Genesys. '
14 Apr 2021 See what employees say it's like to work at Genesys. Salaries, reviews, and Genesys Announces Intent to Acquire Bold360 from LogMeIn. Bold360 von LogMeIn ist die innovative KI-gestützte Engagement-Plattform, die Dafür setzt infinit.cx auf führende Softwarelösungen u. a. von Genesys,
All the latest martech, customer tech and adtech news from Optimizely, Zendesk, Adobe, Bold360, Acquia, Adform, Genesy, M-Files, AnyVision and Meltwater. 2021年3月18日 LogMeIn社から提案されているBold360の買収は、GenesysのExperience as a Service（SM）ビジョンを推進するものです。世界の大手企業が
19 Mar 2021 Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance Few corporations ship nice service due to the disjointed,
18 Mar 2021 Genesys recently announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed
Bold360 by @LogMeIn delivers groundbreaking intelligence with being part of the LogMeIn family, today we're announcing Bold360's acquisition by Genesys.
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Fried, Frank, Harris, Shriver and Jacobson LLP is serving as legal advisor to Genesys. Bold360, Boston, Massachusetts. 2.9K likes · 2 talking about this. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human.
Salaries, reviews, and Genesys Announces Intent to Acquire Bold360 from LogMeIn. Bold360 von LogMeIn ist die innovative KI-gestützte Engagement-Plattform, die Dafür setzt infinit.cx auf führende Softwarelösungen u. a.
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Genesys ®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.
It appears that Genesys is making a serious commitment to the Digital market. In addition, Genesys has been very big on workforce management and workforce engagement in the last 24 months, and appears to be betting on digital engagement to become a core component of the overall customer experience platform. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.
By uniting Bold360’s capabilities with the Genesys’s AI and data platform, Genesys said it will be able to help companies deliver the “next frontier of digital customer experience” across
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Bold360 is an engagement solution platform that helps create better customer experiences. Acquired by. Genesys · Boston, Massachusetts, United States 16 Mar 2021 LONDON — March 16, 2021 — Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to Genesys Announces Intent to Acquire Bold360 from LogMeIn. The combination is set to advance its Experience as a Service vision and reimagine today's work at Genesys. Salaries, reviews, and more - all posted by employees working at Genesys.